Lost Login Info ?
Update Account Info
Billing Support
Free Standard Tech Support
Priority Paid Support
Read below for more details:
PageWeb.com offers vaious levels of support for it's cutomers to choose from.
- Online Instructions
- Lost Login Info
- Update Account Info
- Standard Email Support
- Priority Paid Support
Online Instructions
Detailed Online Instructions are provided to help customers with everything from uploading designed webpages to their website, to the use of PageWeb.com's website add-ons such as AutoPage Website Development System, ezShop Shopping Cart System, Email Administration and more. Our Resources webpage includes links to other websites providing additional information for those who desire to use the Hyper Text Markup Language (HTML) for website development. Also included are links to websites with software that can be useful for uploading files, graphics/photo preparation and more. . .
Free Standard Tech Support
Free Standard Tech Support is available to all customers through the use of our online Standard Tech Support request form. Customers providing a detailed description of the problem they are experiencing will receive a response from our support staff during normal business hours. Support requests are handled in the order in which they are received.
In certain instances, our support staff may find it necessary to request that you give them a call in order to better understand the issue in an attempt to find a resolution. Such calls will be handled free of charge providing you initiate the phone call. In other words.. "our time... your dime".
Priority Paid Support
Although answers to most issues can be found through the use of Online Instructions and Standard Email Support, there may come a time when you just don't get it, desire a live person to walk you through the issue, or require some trouble shooting of your HTML coding. In such cases, additional help is available via our Priority Paid Support form. Priority Paid Support is available at the following rates:
- Priority Phone Support - $37.50 per 1/2 hour during normal business hours M-F 9am - 5pm (Mountain Time)
- After Hours Support availabe on a case by case basis.
Please make your selection from Help/Support list below
Online Instructions
Lost Login Info ?
Update Account Info
Billing Support
Free Standard Tech Support
Priority Paid Support
